Announce something here

Shipping policy

Payment and Delivery 

1 goods and price

Images of goods in the web shop, social media (Facebook, Instagram) as well as advertising, brochures, etc. are used for illustration and are non-binding. In particular, the goods mentioned therein can only be ordered while stocks last.

All prices quoted include value added tax (VAT) and any advance recycling fees (ARF) in Swiss francs. Accessories, decorations and similar shown on the product images are not part of the offer unless they are expressly mentioned.

Additional costs (e.g. shipping costs, packaging costs, surcharges for certain means of payment, transport guarantee, services and assembly fees) or costs for customs for deliveries abroad are not included in the price and are shown separately and can be charged separately. The amount of the customs costs can only be estimated and are not binding. We reserve the right to make technical changes, correct errors and misprints.

The dealer has the right to change prices at any time. The price that is published at the time of the order applies. Price changes made after the order was placed will not be taken into account.

2 Conclusion of a contract

The offer from the dealer is aimed at customers over 18 years of age who are capable of acting and who are resident in Switzerland.

By placing an order in the online store, the customer concludes the legally valid conclusion of a contract by clicking the button labeled “Place order”. The customer is obliged to perform in advance with regard to the fulfillment of the contract. The delivery of the ordered goods takes place only after receipt of the payment by the dealer.

3 Delivery / delivery date

The retailer attaches great importance to providing availability and delivery times in the sales channels up-to-date and as precisely as possible. If it is determined after the order confirmation that an article is not available or not deliverable, the customer will be informed. The customer cannot assert any further claims. The delivery is carried out either by the retailer or with national and international transport service providers.

The delivery period stated in the offer or in the confirmation of receipt of order is only a guide and is not binding. The customer is only informed of a provisional delivery date or the customer is contacted and an individual delivery date is agreed.

Complete assembly as an additional service can be requested separately from the dealer. The complete assembly includes the assembly and delivery of the ordered products including disposal of the packaging material. This service can be revoked by dealers due to capacity reasons.

If goods are delivered to the customer with obvious transport damage, the customer must immediately complain to the delivery company and also inform the dealer about this.

4 Obligation to inspect

The customer is obliged to check the delivered goods immediately after receipt of the delivery and to report any defects to the dealer immediately, but no later than after 7 days in writing by letter or e-mail to the address given.

The original packaging must be kept for goods whose quality has been complained about. The original packaging may only be disposed of with written consent from the dealer. In the case of forwarding deliveries, any delivery damage must be noted on the delivery note.

Reinach, März 2021